FAQ

FAQ

Our AI transcription service achieves industry-leading accuracy rates, efficiently capturing speech with over 90% precision. This ensures that your audio is transcribed with utmost clarity, making it ideal for a variety of professional and personal needs.

Our pricing is straightforward and competitive: 0.15 USD per minute. To ensure efficient processing, there is a minimum transaction amount of 1.00 USD. If your total is less than 1.00 USD, you will be charged 1.00 USD to cover the minimum service cost.

Speed is a cornerstone of our service. Our AI-driven transcription system delivers completed transcripts within minutes, allowing you to quickly access and utilize your transcribed text for any purpose, whether it’s for meetings, interviews, or lectures.

We currently offer AI Transcription, which uses advanced artificial intelligence to quickly and accurately convert audio into text, ideal for various applications like podcasts and lectures. Additionally, we are preparing to launch AI + Human Review, Premium Human Transcription, and Translation Services. Stay tuned for these upcoming offerings!

DictaAI ensures the confidentiality and security of audio files by implementing robust security measures. Files submitted to us are encrypted in transit, and audio and video files are saved for one hundred hours to enable you to review the transcripts and opt for human editing and proofreading to improve accuracy (This service will be launched shortly). The transcripts are stored on our servers after processing is completed for six months. Clients have the option to delete their transcripts at any time, further ensuring data privacy and security.

DictaAI supports a wide range of audio and video file formats for transcription.

Audio file types: .3ga, .aac, .ac3, .aif, .aiff, .alac, .amr, .ape, .au, .dss, .flac, .m4a, .m4b, .m4p, .m4r, .mp3, .mpga, .ogg, .oga, .mogg, .opus, .qcp, .tta, .voc, .wav, .wma, .wv

Video file types: .webm, .mts, .m2ts, .ts, .mov, .mp2, .mp4, .m4p (with DRM), .m4v, .mxf

This variety ensures flexibility in handling different types of media, allowing you to submit files in their native formats without the need for conversion, which could potentially degrade quality.

We currently do not have a built-in editor; however, we plan to introduce this functionality soon. In the meantime, you are welcome to download the transcript and make any necessary edits on your own.

Your transcript can be downloaded in three file formats: text (.txt), Microsoft Word (.docx), and PDF (.pdf). This variety ensures flexibility in how you can use and distribute your transcripts.

Currently, we provide transcription services exclusively in English. However, we are actively working on expanding our offerings to better serve a diverse global audience.

Currently, as an AI-focused company, we do not offer immediate remedies for dissatisfaction with transcript quality. However, we are excited to announce that we will soon introduce a human review option. This upcoming feature will enhance our quality assurance process, allowing us to address any concerns about transcript accuracy more effectively.

Yes, DictaAI does have some limitations on the size and length of the files you can upload.

The maximum file size that can be submitted is 1GB.

The maximum duration for a file is 5 hours.

Still have questions?

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